Delete your Eyyo account
Last updated: November 6, 2026
This page explains how to delete your account in Eyyo, the chat and games app by Gamestar Productions AG, and what happens to your data when you do.
Option 1: Delete it in the app
- Open Eyyo and go to the Profile tab.
- Tap the Settings (gear) icon.
- Scroll to the bottom and tap Delete account.
- Enter your password if your account has one, then enter the 6-digit code we send you.
- Tap Delete my account to confirm.
Your account is deleted right away. You will be signed out on all your devices.
Option 2: Ask us to delete it
If you no longer have the app or can't sign in, email info@eyyo.app with the subject "Delete my account". Send it from the email address on your account, and include your Eyyo username. We may ask you to confirm the request before we delete anything. We complete requests within 30 days.
What we delete
- Your profile: name, username, email, phone number, birth date and gender
- Your avatar and its saved images
- Your chats, the messages, voice messages and animations you sent, and your reactions
- Your friends list, friend requests and blocked users
- Contacts you uploaded to find friends
- Your game scores, points, stats, trophies and badges
- Your devices and the notification tokens linked to them
Other people will see you as "Deleted user" in chats you shared with them, and can no longer message you.
What we keep, and for how long
- Reports and moderation records about your account or your content may be kept for up to 1 year to keep the community safe and to handle disputes.
- Records we must keep by law, such as security logs, are kept only for as long as the law requires.
- Backups are overwritten automatically, and your data is removed from them within 30 days.
Deletion can't be undone. To use Eyyo again, you will need to create a new account.
Questions
Contact us at info@eyyo.app. You can also read our Privacy Policy.